Thursday, October 11, 2007

Fasthosts take their ball and go home

I realise that British-based ISPs are behind the eight-ball with UK libel law as it stands, which is why I want to work with the local industry to effect change.

However, there are a few actions by Fasthosts that I personally find hard to forgive:

1) Their sudden and OTT closure of an entire account involving sites and servers unconnected to the complaints made by Schillings.

2) Their refusal to engage in dialogue (when this was offered, they simply closed the account and walked away).

3) The misleading statements issued to the press suggesting that we had been less than co-operative when we were in no position to call them on their bullshit.

4) Their subsequent refusal to say anything at all when we could (and did) call them on their bullshit.

I'm sure you can spot the common thread here, and Fasthosts have recently withdrawn even further.

As most of you should be aware, a weblog is more than a content management system; it is (or at the very least should be) a contract with the public that offers open dialogue.

But after pissing off most of the blogosphere
and making it clear that they had no intention of defending their actions or the initial statements attempting same, Fasthosts have done something that I think is fair to describe as typical of their attitude:

Instead of facing or embracing dialogue on their weblog (which has been in operation since late 2006), Fasthosts have simply deactivated it.

The weblog used to be here. It is now gone. Kaput. No more.

Of course, it's possible that this is only a temporary technical hitch... but it's far more likely that this is a clear signal from Fasthosts that they would rather avoid contact with bloggers in future.

If you own a weblog that is currently hosted by Fasthosts, take note.

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